Privacy Policy

Privacy Policy

Effective Date: June 14, 2025

This Privacy Policy explains how Zach&Grace ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website or purchase products from our store.

For more information specifically about how we use cookies, please see our Cookie Policy.

1. Who We Are

We are Zach&Grace, a UK-based creative business offering digital products and education for photographers and creatives worldwide. Our website is hosted on Shopify.

2. What Information We Collect

When you interact with our site, we may collect the following personal data:

  • Name and contact details (email, billing address)

  • Order and payment info (processed securely via Shopify/Shop Pay/Stripe/PayPal)

  • Website usage data (via cookies, pixels, and analytics)

  • Marketing preferences and email engagement (if you subscribe)

We do not store credit card numbers. All payments are securely handled by third-party processors.

3. How We Use Your Information

We use your data to:

  • Fulfil and deliver digital product orders

  • Respond to customer service queries

  • Send occasional marketing emails (with your consent)

  • Analyse website traffic and ad performance

  • Comply with legal and tax obligations

4. Marketing & Communication

If you subscribe to our email list, you may receive updates, promotions, and educational content. You can unsubscribe at any time by clicking the “unsubscribe” link in any email.

We do not sell or rent your personal information to third parties.

5. Cookies & Analytics

We use cookies and third-party tools (like Google Analytics, Meta Pixel) to:

  • Track site usage and performance

  • Run targeted ads (e.g. Meta/Instagram retargeting)

  • Improve user experience

By using our site, you consent to the use of cookies. You can disable cookies in your browser settings.

6. Your Data Rights (UK & EU)

If you're located in the UK or EU, you have the right to:

  • Access your data

  • Correct inaccuracies

  • Request deletion

  • Object to processing

  • Withdraw consent at any time

To make a request, contact us at: hello@zachandgrace.co

7. Data Retention

We retain personal data only as long as necessary to fulfil orders, maintain records, and comply with legal requirements.

8. Shopify + Third-Party Services

Our store is powered by Shopify, which collects data in accordance with its own Privacy Policy:
🔗 Shopify Privacy Policy

We may also use services like:

  • BIG Digital Downloads (file delivery)

  • Kajabi (for courses)

  • Squarespace (for articles, pages & content)

  • Meta Ads / Google Analytics (for advertising)

These providers have their own privacy policies and are compliant with relevant laws.

9. International Transfers

Your information may be transferred and stored outside the UK or EU. We ensure these transfers are done securely and in compliance with UK GDPR.

10. Contact

If you have questions or concerns about your data, contact us at:

Zach&Grace
Email: hello@zachandgrace.co
Website: zachandgrace.co/contact