Refund policy

Effective Date: 21st June 2025

Thank you for shopping with Zach&Grace.

As our products are digital downloads, we do not offer returns, refunds, or exchanges under any circumstances once a purchase is completed.

All Sales Are Final

Due to the intangible and non-returnable nature of digital products, all sales made through our store are final. Once your payment is processed and your download link is provided, we are unable to offer refunds or cancellations.

Accidental Purchases

Please double-check your cart and order details before completing your purchase. We are not able to offer refunds for:

• Accidental purchases

• Incompatibility with your software or device

• Change of mind

Need Help?

If you experience issues accessing or downloading your files, please contact us at hello@zachandgrace.co - we’re happy to help with any technical issues related to the download itself.