Consumers residing in the European Union may have a statutory right to withdraw from certain purchases within 14 days of concluding the contract, without giving any reason.

However, under applicable consumer protection laws, this right may not apply to digital content supplied electronically where:

• delivery has begun with the consumer's prior express consent; and
• the consumer has acknowledged that they lose their right of withdrawal once delivery begins.

All Zach & Grace digital products, including Lightroom presets, courses, templates and downloadable resources, are supplied electronically immediately after purchase.

If you believe you are entitled to exercise your right of withdrawal, please complete the form below. We will review your request and respond as soon as possible.

Submitting a withdrawal request does not automatically entitle you to a refund. Each request will be assessed in accordance with applicable consumer protection legislation and our Terms & Conditions.